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Epic 430® Thermal Self-Service Printer
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The Epic 430® was created expressly for the customer self-service gaming market and features a modular design that can be configured as game space permits.
For gaming-type machines found in non-casino environments, the Epic 430® is ideal. Currently it's trusted worldwide in applications like Amusements with Prizes (AWP), Skills with Prizes (SWP), Video Lottery Terminals (VLT), Fixed Odds Betting Terminals (FOBT), Pachinko machines in Japan, and other gaming-type machines.Epic 430® Highlights
Frequently Asked Questions
Where can I order paper?
Paper can be ordered online through our TransAct Supplies website at www.transactsupplies.com
Where can I order parts?
Parts can be ordered online through our TransAct Supplies website at www.transactsupplies.com
Do you offer a repair service?
Yes, we offer repair at one of our Repair Centers in and outside the United States. Please use our convenient RMA web form.
What communication interface do I have?
The Epic 430 printer is equipped with two interface options, Bi-directional Serial RS-232 and USB. Power and communication connections are made to a connector or connectors located at the rear of the printer.
What are the Epic 430 printer standard features?
The following features are standard for Epic 430TM printers:
Optional FeaturesThe following options are available:
What printer driver should I be using?
The correct printer driver depends on what Operating System you are using. You can find the drivers on our website. Drivers & Downloads
When I print to my Epic 430 printer nothing prints?
Verify the Epic 430 printer has power and is connected to the system or game. This printer is a thermal printer that requires thermal paper. Make sure the paper is loaded properly. See diagram below:
The Epic 430 printer uses a continuous roll of POS or Lottery grade thermal paper, with specifications outlined in the chapter Epic 430TM Specifications and Requirements.
Instructions for loading the paper are as follows:
How do I know what firmware is currently in my Epic 430 printer?
To find out what firmware is currently in your Epic 430 printer, simply press and hold the FEED button for about 4 seconds (or until all 4 LED lights are lit), and the printer will print out a list of all the current configuration settings in the printer. After the list prints out, turn the power off on the printer, and then back on. At the top of the list that printed out, under Identification you will see “Firmware:” followed by the firmware currently in our Epic 430 printer.
What are the functions of the FEED button?
The FEED button will provide various functions, depending upon how long it is pressed.
Pressing this button will provide one of three functions. The function is time-dependent, and the display indicators will change to indicate the next mode, as follows:
To aid in selecting the correct mode, the Error LED will illuminate as soon as the button is pressed and indicates that FEED is selected. After about 2 seconds the Error LED will go out and the PAPER indicator will illuminate. This indicates that Journal mode is selected. After about 4 seconds, the Cover LED will illuminate indicating configuration mode is selected.
Why do I get an “Error encountered in opening lang mon Registry” when trying to save changes in the properties of the Windows driver?
The “Lang Mon” error is due to the driver's lack of privileges writing to the registry.
If you encounter this error, please use the “TransactPrinterProperties.exe” program found in the Utilities folder that comes with the Windows drivers.
Note: You must Right Click the TransactPrinterProperties.exe program and select Run as administrator to allow the changes to be saved to the registry.
Change values as you want them, and then click the Save Changes button.
Then Select Yes to allow the Windows Print Spooler to be restarted for the change to take effect.
To send a printer in for repair
US Repair Operations
Transact Technologies Western Region Repair Center
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Tel: 877.748.4222 | Fax: 203.949.9048
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