Epic 880® Thermal Roll Receipt Kiosk Printer
More Information
Download the Epic 880 spec sheet PDF
View our screen friendly spec sheet
Order by calling 1-877-748-4222 today!
Powerful things come in small packages. The Epic 880® thermal roll receipt printer is conveniently compact, yet loaded with big-time features and functionality, like a hefty 8MB of RAM. Fact is, when kiosk real estate is limited, the easy-open Epic 880® never is – it can be configured to any available space, thanks to its clever modular design.
Epic 880® Highlights
- Reliable, high-speed, 6 ips monochromatic printing
- Ticket retract capability
- Variable-length tickets, 2.5 to 10 inches
Prints receipts with crisp graphics, coupons and promotions
- Standard RS-232 serial and USB interfaces
- Variable-position spindle
- Standard sensors – Paper Out, Jam Detect, Cover Open, Top of Form, Paper Low, Ticket Taken, Retract
- Choice of paper rolls, 4- and 6-inch diameter
- 4.8"W x 6.06"D x 3.48"H – without paper roll
Frequently Asked Questions
Where can I order paper?
Where can I order parts?
Do you offer a repair service?
Yes, we offer repair at one of our Repair Centers in and outside the United States. Please use our convenient RMA web form. What communication interface do I have?
USB and RS-232 communications are supplied through interface connections at the rear of the printer, as illustrated in the figure. The Serial RS-232 interface connector is a locking Molex connector and the USB interface is a standard USB B connector. Power is supplied through a locking 4-pin Molex connector as shown.
 What are the Epic 880 printer standard features?
The following features are standard for Epic 880TM printers:
- Integrated printer mechanism/main controller PCB architecture
- Variable length presenter, capable of handling from 63.5 to 254 mm. (2.5 -10 inches) length tickets
- Full-cut auto-cutter module as part of printer mechanism
- Minimum 150 mm (6.0”)/second print speed (monochrome black text)
- 203 dpi print resolution (8 dots/mm.)
- Special print scalable to 8x with reverse, underscore, italic, and bold print
- 44/57 characters per line for 80 mm paper width
- Face-up print orientation
- ASCII and Unicode character encoding
- Ladder and fence barcode printing supporting UPC-A, UPC-E, EAN13, EAN8, Code39, ITF, CODABAR, Code93, Code 128, Code31, and Interleaved 2 of 5
- Serial RS232C and USB interfaces built into main controller PCB
- Selectable baud rates
- Drivers for Windows XP and XPe
- 4 MB minimum flash memory and 8 MB RAM
- Ithaca command set emulation
- Power: 24 VDC
- Power Connector: 4 pin Molex
- Paper Out, Paper Cover-Open, Paper Low, Top-Of-Form, Jam Detection, Transport Ticket Taken, Head Temperature, and Ticket Retract sensors
- Ticket retract feature
- Power and error LED(s)
- Paper feed button
- Easy paper loading
- Portrait or landscape printing under Windows
- Internal counters to track number of hours on, cuts completed, lines fed, and error conditions
- Capable of handling a 152 mm. (6.0 inch) diameter, 82.5mm. wide paper roll
- Compliant with RoHS (Restriction on Hazardous Substances)
- Bezel assembly with LEDs (translucent blue)
Optional Features
The following options are available:
- 80mm paper guide
- Lower paper guide
- Additional or custom fonts or character sets.
- Custom emulations (Epson, Custom)
- Universal power supply (100-240 VAC, 47-63 Hz)
What printer driver should I be using?
The correct printer driver depends on what Operating System you are using. You can find the drivers on our website. Drivers & DownloadsWhen I print to my Epic 880 printer nothing prints?
Verify the Epic 430 printer has power and is connected to the system or game. This printer is a thermal printer that requires thermal paper. Make sure the paper is loaded properly. See diagram below:
Loading Paper
The Epic 880 printer uses a continuous roll of POS or Lottery grade thermal paper, with specifications outlined in the chapter Epic 880TM Specifications and Requirements.

Instructions for auto-feeding the paper are as follows:
- Place a roll of new paper on the spindle, with the end of the paper unloading from the back to the front of the printer, as shown in the figure.
- Thread the free end of the paper under the top cover as shown.
- Push the end of the paper forward until it engages the Paper Out sensor, located under the center of the top cover.
- Paper will feed automatically, and then print and eject a test ticket.
How do I know what firmware is currently in my Epic 880 printer?
To find out what firmware is currently in your Epic 880 printer, simply press and hold the FEED button for about 4 seconds (or until all 4 LED lights are lit), and the printer will print out a list of all the current configuration settings in the printer. After the list prints out, turn the power off on the printer, and then back on. At the top of the list that printed out, under Identification you will see "Firmware:" followed by the firmware currently in our Epic 880 printer. Why do I get an “Error encountered in opening lang mon Registry” when trying to save changes in the properties of the Windows driver?
The “Lang Mon” error is due to the driver's lack of privileges writing to the registry.
If you encounter this error, please use the “TransactPrinterProperties.exe” program found in the Utilities folder that comes with the Windows drivers.
Note: You must Right Click the TransactPrinterProperties.exe program and select Run as administrator to allow the changes to be saved to the registry.


Change values as you want them, and then click the Save Changes button.
Then Select Yes to allow the Windows Print Spooler to be restarted for the change to take effect.
Drivers
File |
Version |
Operating System(s) |
|
|
Windows Drivers |
V. 3.0.3.0 |
Windows 7, Windows 8, Windows 8.1, Windows 10 |
Info |
Download |
Windows Driver Installation Guide |
V. 3.0.3.0 |
|
|
Download |
Windows Drivers |
V. 3.0.2.8 |
Windows Server 2003/2008, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10 32-bit or 64-bit systems |
Info |
Download |
Windows Driver Installation Guide |
V. 3.0.2.8 |
|
|
Download |
Windows 2000 Driver |
V. 2.0.3.6 |
Windows 2000 |
Info |
Download |
OPOS Drivers |
V. 1.13.11 |
Windows 7, 8.1, 10 |
Info |
Download |
Transact Pos for .NET Drivers |
V. 1.12.1.6 |
Windows XP, Vista, 7, 8 |
Info |
Download |
Transact Virtual Serial Port Device Driver (TVS Driver) |
V. 1.0.0.4 |
Windows XP (32-bit & 64-bit), Windows Vista (32-bit & 64-bit), Windows 7 (32-bit & 64-bit), Windows 8 (32-bit & 64-bit) |
Info |
Download |
Utilities
File |
Version |
Operating System(s) |
|
|
Transact Firmware Downloader |
V. 2.21.3.0 |
Windows Vista, 7, 8, 8.1, and 10 |
Info |
Download |
Transact Firmware Downloader |
V. 2.18 |
Windows 9x, 2000, ME, 2003 Server, and XP |
Info |
Download |
PJTerminal |
V. 1.7.5 |
Windows 9x, 2000, ME, 2003 Server, XP, Vista, 7, and 8 |
Info |
Download |
PJTerminal Instructions |
|
|
|
Download |
Transact Color Utility |
V. 4.9.0.2 |
Windows 7, Windows 8, Windows 8.1, Windows 10 |
Info |
Download |
POSjet Color Image Converter |
V. 4.9.0 |
Windows 9x, 2000, ME, 2003 Server, XP, Vista, 7, and 8 |
Info |
Download |
POSjet Color Image Converter / Transact Color Utility Instructions |
|
|
|
Download |
USB Port View |
V. 1.0.1.0 |
Windows 98 Second Edition, 2000, ME, XP, Vista, 7, and 8 |
Info |
Download |
USB Port View |
V. 1.2.0.0 |
Windows Vista, 7, 8, 8.1, 10 |
Info |
Download |
Printer OCX Control Setup |
V. 1.3.5 |
Windows 9x, 2000, ME, 2003 Server, XP, Vista, 7, 8, 8.1, and 10 |
Info |
Download |
Printer OCX Test Applications |
V. 1.0.2.0 |
Windows 9x, 2000, ME, 2003 Server, XP, Vista, 7, 8, 8.1, and 10 |
Info |
Download |
Quick Reference
Documentation
Technical Support
Epic 880 Drivers & Downloads >
Phone Support 1-877-748-4222, option 3 Monday through Friday 8:00 AM to 5:00 PM Eastern & Pacific Time For international calls, +1-607-257-8901 Fax: 607-257-3911
Email Support Contact TechSupport@TransAct-tech.com.
To send a printer in for repair Please fill out our RMA form
Repair Operations EMEA Repair Operations 8:00 AM to 5:00 PM GMT Phone: 011-44-170-977-2500 | Fax: 011-44-170-977-2505 Units 5 & 6 Bullrush Grove Balby, Doncaster DN4 8SL | United Kingdom
US Repair Operations 8:00 AM to 5:00 PM Eastern & Pacific Time Phone: 1-877-748.4222, option 4 | Fax: 607.257.3911
Locations Transact Technologies Eastern Region Repair Center 20 Bomax Drive | Ithaca, NY 14850 Phone: 1.877.7ithaca Opt. 4 (1.877.748.4222 Opt. 4)
Transact Technologies Western Region Repair Center 6700 Paradise Road Suite D | Las Vegas, NV 89119 Phone: 1.877.7ithaca Opt. 4 (1.877.748.4222 Opt. 4)
|