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InformationDistribution Partners Tradeshows Articles The Power of Color
Printrex 980 The industry's fastest color inkjet printer on the market
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Well-logging color with mind-boggling speed. At 8 inches per second, the Printrex 980 is the fastest color inkjet printer/plotter available for plotting continuous logs. Blazing speed together with standard-setting reliability is a printer combination that simply can’t be beat.Printrex 980 Highlights
Frequently Asked Questions
Where can I order paper, ink tanks, and waste tanks?
Paper, Ink Tanks, and Waste Tanks can be ordered online through our TransAct Supplies website at www.transactsupplies.com/store/Model-980-p-1-c-822.html.
When printing a .PDF log to the 980 from Adobe Reader, the colors on the log are printing incorrectly. How do I fix this?
When you open up the .PDF in Adobe Reader, select File, then Print, and in the Print dialog window click the ‘Advanced’ button. The Advanced Printer Setup window will come up like below. If ‘Let printer determine colors’ is not checked, CHECK it. Note that if it was unchecked, and you check it, some of the controls will go disabled, like below. Now, when you print your .PDF, the colors on the log should print correctly.
When printing a .PDF log to the 980 from Adobe Reader, I get white space gaps between pages, or the log is getting cut off on the sides. What is causing this?
You want to make sure that when you are creating your .PDF, you are rendering the .PDF correctly, and rendering the correct page size. One might think they have to render one giant page to get contiguous printing, when actually Windows can be made to print pages contiguously. If you are rendering in pages, the width must be correct. When you are creating your .PDF, it should be rendered for <=8.5” width, otherwise, if the PDF page definition is > 8.5” wide, you will have problems. Adobe will attempt to scale the content onto the driver page area, preserving the aspect ratio, and this will cause whitespace gaps between pages. Selecting ‘Fit’ will scale down the whole page to fit the displayed image (including visible margins) into the width, and the side effect will be shrinking the length too, causing gaps between pages. When viewing your .PDF in Adobe, move your mouse to the lower-left corner of the window, and it will display the logical page size in the lower left-hand corner (for example 8.5 x 11). What does your .PDF show for the page size?
If your .PDF is rendered for multiple pages of 8.5 x 11 inches, but you are still getting white space gaps between pages when printing through Adobe Reader, make sure in the Adobe Reader Print Window that “Actual size” is selected for the Page Sizing, and also make sure that “Choose paper source by PDF page size” is check marked, like below. Now when you print, you should get a continuous log without any white space gaps between pages.
The Printrex 980 will sometimes pause during the printing of a job for a cleaning? Why is this necessary?
The Printrex 980 will sometimes pause (stop, retract the paper, and then continue printing without a noticeable effect on the output image) during the printing of a job. This is due to an automatically determined need to clean the heads of the printer (it has 8 heads).
Printer state and cleaning action can be seen (as well as heard as mechanical sounds) by watching a printer status window, which is available as a choice in the Printer Properties of the 980 Driver (under the Utility tab, click the "Status" button next to Start Status Monitor ,) or as a selection within the 980 Service Utility (click the "Printer Status" button at the bottom of the Window, next to the "Close" button)
When printing to my Printrex 980, I am getting bold/dark print, really dark colors, and/or smearing. How do I fix this?
First, go to your Start Menu, and select Devices and Printers, and in the Devices and Printers page, right click on the 980 (Network) or 980 printer, select Printer Properties, then in the Properties window under the General tab, click the “Preferences” button. In the 980 Printing Preferences window, click on “Color Settings”, and a “Properties…” button will appear. Click on the “Properties” button, and there you will find where you can adjust the overall Color Density. Lower the overall Color Density to either -25 or -30. We have found that -25 or -30 is best for the color density and works best for most customers that have dark print/colors or smearing issues, because if the Density is 0 (which is the default), it’s possible you will get some dark print/colors, which uses more ink.
Why are the drivers not installing on Windows 8.1 or Windows 10?
Windows 8.1 and Windows 10 by default will not let you install unsigned drivers.
In order to install an unsigned driver, please see the "How to Disable Driver Signature Verification on Windows 8.1 or 10 64-bit.pdf" document under the Documentation section below. Following these instructions on starting Windows 8.1 or Windows 10 in "Disable driver signature enforcement" mode will allow you to install the printer drivers.
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