From its humble beginnings in San Bernardino, CA, this fast-food hamburger chain is the largest quick-serve chain in the world, remaining steadfast in their commitment to quality, service, cleanliness, and value.
THE CUSTOMER CHALLENGE
While they recognized the need for an automated, back-of-house food safety solution, the tool they were using was inadequate. Although it would automate the calculation of use-by dates, the technology was inferior and constantly breaking. Between the cost of repairs and the amount of downtime, they became fed up and quickly sought a better solution.
Enter TransAct. This QSR came to us asking if we could provide a better way. And we did. Our AccuDate 9700 was created to suit their needs. This turn-key, purpose-built solution was able to deliver exactly what they needed, providing superior technology able to easily handle the volume of their workflow.
By combining the technology and hardware needed to drive operational excellence, increase employee productivity, and ensure food safety, the decision for this QSR to implement the AccuDate 9700 was a no-brainer.