Epic 430® Support
DOWNLOADS
DOCUMENTATION
File | Version | Download |
Epic 430 Spec Sheet | ||
Epic 430 OEM Integration Manual | ||
Driver Installation Manual | ||
Printer API Manual | RevC | |
Epic 430 Spare Parts Guide |
DRIVERS
UTILITIES
QUICK REFERENCE
FAQs
Where can I order paper?
Paper can be ordered online through our TransAct Supplies website at www.transactsupplies.com
Where can I order parts?
Parts can be ordered online through our TransAct Supplies website at http://www.transactsupplies.com
Do you offer a repair service?
Yes, we offer repair at one of our Repair Centers in and outside the United States. Please use our convenient RMA web form.
What printer driver should I be using?
The correct printer driver depends on what Operating System you are using. You can find the drivers on our website here: Drivers & Downloads.
How do I know what firmware is currently in my Epic 430 printer?
To find out what firmware is currently in your Epic 430 printer, simply press and hold the FEED button for about 4 seconds (or until all 4 LED lights are lit), and the printer will print out a list of all the current configuration settings in the printer. After the list prints out, turn the power off on the printer and then back on. At the top of the list that is printed out, under Identification you will see “Firmware:” followed by the firmware currently in our Epic 430 printer.
What are the functions of the FEED button?
TECHNICAL SUPPORT
Phone Support
1-877-748-4222, option 3
Monday through Friday 8:00 AM to 5:00 PM
Eastern & Pacific Time
For international calls, +1-607-257-8901
Fax: 607-257-3911
Email Support
Contact TechSupport@TransAct-tech.com.
Printer Repair
To send a printer in for repair please fill out our RMA form
REPAIR LOCATIONS
TransAct – Ithaca, NY
Transact Technologies Eastern Region Repair Center
1.877.748.4222 Opt. 4
TransAct – Doncaster, UK
TransAct Technologies European Region Repair Center
+44 (0)1709 772 500
Need more help?EMAIL TECH SUPPORT
One commitment.
Many markets.
Contact | Cookies | Privacy Policy
TransAct Technologies
877.748.4222
Connect with Us
Need Supplies?
Call one of our specialist now.
1.800.243.8941 Option 1