Printrex 920 Service & Support
Drivers
File Version Operating System(s)
Printrex 920 Windows Driver V. 1.90 Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10 32-bit or 64-bit systems Download
Utilities

No Utilities available for this model.

FAQs
Where can I order paper?
Do you offer a repair service?
How do I install my Printrex 920 using the USB Interface?
How do I install my Printrex 920 using the Ethernet Interface?
I’m using fanfold paper with form markers, but the printer starts in the wrong place. What driver settings should I use?
What should I use to clean my Printrex 920 printer? How can I protect and clean the thermal printhead?
My Printrex 920 is printing too light, the colors are faded, or I am getting streaks through my print, and I would like to replace the print head in the field. Where can I order a print head to replace it myself?
When printing to my Printrex 920, I am getting printouts in yellow. What do I need to do?
I have loaded the paper in my Printrex 920, closed the door, and both latches are closed, but I received a DOOR OPEN” error. What do I do?
After creating a .PDF through Warrior 7/Warrior 8, when I print the .PDF through Adobe Reader, I am getting white lines/gaps between pages, or I am getting red lines throughout the log. How do I fix this?
When printing my .PDF through Adobe Reader, my printer isn’t printing the colors correctly. What do I do?
When printing through Adobe Reader, my .PDF is not printing correctly (getting white lines at page breaks, print is getting cut off on left/right side, print job is getting cut off too early, print is too small or truncated, etc.). What would cause this?
What are some other recommended .PDF viewers for printing besides Adobe Reader?
What are some recommended .TIFF viewers for printing?
Quick Reference

No Quick Reference available for this model.

Documentation
File Version Operating System(s)
Printrex 920 Quick Start Guide Download
Printrex 920 Operator's Guide Download