Return Authorization Request

Repairs are warranteed for 90 days from the date of repair or for the balance of the original warranty period, whichever is greater. You are responsible for insuring any product returned for service, and you assume the risk of loss during shipment to TransAct. C.O.D. packages are not accepted and warranty repairs are subject to the terms and conditions as stated on the TransAct Warranty Policy that is packed with each new printer. 

Please fill out this form completely and press the submit button below.


Customer Number: 
 I have a customer number but I am not sure what it is.
Billing Address: 
Contact Name: 
Organization: 
Street Address: 
Address (cont.): 
City: 
State: 
Zip/Postal Code: 
Phone: 
FAX: 
Email:  * required
Confirm E-Mail:  * required
PO#: 
Payment Type:  (Invoice, Credit Card, or COD)

Invoice – Select Invoice ONLY if you have applied and have been approved for NET Terms with TransAct.
If you want to apply for credit terms use this link - Credit Application.
Credit Card – We will contact you for the card information after receiving this form.

Shipping Address: 
Use my billing information for the shipping
   
Contact Name: 
Organization: 
Street Address: 
Address (cont.): 
City: 
State: 
Zip/Postal Code: 
Phone: 
FAX: 
Ship Via: 
Return ground shipment is free in the lower 48 U.S. states. Additional charges apply for all other shipping methods.
Printer Information: 
Model Number Serial Number Complaint
Incomplete forms will not be processed. All RMA numbers are valid for 30 days from date of issue.
Shipping instructions will display once you submit this form.

UPCOMING EVENTS:

See TransAct products
at a venue near you.

National Association of Federal Credit Unions User Conference

July 9-11

San Diego, California

Click here for more info

SEE MORE EVENTS

TESTIMONIALS

Steve Degraffenreid from Fire Lake Casino talks about the benefits of the Epic 950®

Read