Series 700 Thermal Slot Machine Ticket Printer
Troubleshooting
If the 700 Series printer is experiencing printing problems, check to see if the unit
is receiving power. The green test LED, located on the top of the “Core” printer, should be on when the printer is correctly receiving power. After confirming that the printer
is receiving power, check to see that the ticket has been loaded correctly and is not jammed in the ticket path. Pressing the Ticket Feed switch-on the top of the “Core” printer-will advance a single ticket thru the print mechanism, automatically positioning the tickets correctly. Check all connections to ensure a proper signal.
If the printer does not stop feeding when it automatically scrolls the ticket, check to see that the tickets are facing the right direction so the ticket present sensor detects the Black Dot/Top of Form indicator.
Maintenance
Maintenance is quick and easy with the 700 Series printer. There is no set schedule
for maintenance; simply perform the appropriate maintenance as needed.
The Model 750 is opened for service by pulling the pin located at the bottom right rear
of the Drawer Chassis. This allows the Controller Board and printer mechanism to be tilted from the operating position. As it is lifted, the Main Chassis Assembly can either be rotated into an open position or lifted from the Drawer Chassis. If it is removed from the Drawer Chassis, the 14-pin cable adjoining the printer connector board and the printer controller board must be disconnected. Once the unit is opened, the ticket path is accessible for cleaning or clearing ticket jams. Use a soft brush to clean the paper dust from inside the printer and chassis area. The paper dust should also be removed from the sensor optics.
Cleaning the Print Head
If streaking on the printed ticket is evident, the thermal print head may need to be cleaned. This can be done by inserting a thermal printer cleaning card.
1. Remove all tickets from the ticket feed path.
2. Open cleaning card pouch and remove cleaning card.
3. Insert cleaing card into feed path.
4. Press and hold the Feed Button. The cleaning card will be drawn into the feed path.
5. Release the Feed Button after the cleaning card comes out the “retrieve ticket”(front) Bezel.
6. Repeat process if necessary.
7. Properly dispose of used cleaning card.
Cleaning cards are available through TransAct or can also be purchased direct from Enefco International Ltd. at (888) 578-0141.
Description: Part Number:
2.5" x 6" Thermal Cleaning Card (box of 25) 100-03322 (TransAct)
2.5" x 6" Thermal Cleaning Card (box of 25) GTP250PB (Enefco)
Fax: 203.949.9048
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