ESC/Kiosk Series 5300 Kiosk Thermal Printer

Model 5300 Self-Test

You may conduct a printer self-test to ensure that the paper roll has been installed properly.

1. Turn the Power “OFF”.

2. Press and hold the Paper Feed Button while turning the printer Power Switch “ON”.

3. Keep the Paper Feed Button depressed until the self-test printing begins, then release the button.

4. After the self-test is stopped, the paper is in the ready position.

Model 5300 Hexadecimal Dump

This feature allows experienced users to see exactly what data is being received by the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands.

To use the hex dump feature, follow these steps:

1. Power the printer off if it is not already off.

2. Open the cover.

3. Power the printer on while holding down the FEED button.

4. Wait until the status LED blinks a cover open condition.

5. Release the FEED button.

6. Load the printer with paper if it is not already loaded.

7. Close the cover.

8. The Model 5300 will print a few lines of instructions followed by:

Press PAPER FEED to begin

9. Press the FEED button immediately.  If FEED is not pressed within 5 seconds, the printer will exit the configuration mode without making any changes and reset.  If FEED is pressed, the printer will start the configuration mode by displaying the first option and its setting.

10. Every 5 seconds the next option will print.  Once the printer prints the option that says “HEXADECIMAL DUMP MODE: DISABLED”, press the FEED button once and it will change it to “HEXADECIMAL DUMP MODE: ENABLED”.

11.  Next, don’t press anything and eventually the Model 5300 will print a message indicating it is “EXITING CONFIGURATION MODE THE PRINTER WILL AUTOMATICALLY RESTART”, in which it will save the settings exactly as they have been presented or changed.

12. After the printer restarts, it will print the following:

HEXADECIMAL DUMP

13. Run any software program that sends data to the printer. The printer prints all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes.

HEXADECIMAL DUMP

1B 21 00 1B 26 02 40 40 .!..&.@@

1B 25 01 1B 63 34 00 1B .%..c4..

41 42 43 44 45 46 47 48 ABCDEFGH

·  A period (.) is printed for each code that has no ASCII equivalent.

·  During the hex dump all commands except DLE EOT and DLE ENQ are disabled.

14. The printer will remain in this state until the Hexadecimal Dump Mode is Disabled.