POSjet 1500 Printer Test Mode
The NEW CARTRIDGE Button may be used to enter the POSjet™’s self-test mode. To place the POSjet™ in self-test mode, be sure that a paper roll is loaded. The power indicator light should not be illuminated when trying to place the printer in self-test mode.
To Enter Test Mode:
1. Press and release the Power Button to switch the printer into STANDBY/OFF mode.
(The power indicator light will be not be illuminated.)
2. Press and hold the NEW CARTRIDGE Button.
3. While holding the NEW CARTRIDGE Button, press and release the Power Button.
4. When the red, error indicator light blinks, release the NEW CARTRIDGE Button.
5. Follow the directions printed on the receipt to cycle through and select the desired TEST option.
Exiting Self-Test Mode:
Exit Self-Test mode at anytime by pressing the Power Button to place the printer back into OPERATIONAL/ON mode.
TEST-Receipt
The receipt test is the primary test option to use when determining if the printer is functioning correctly. The receipt test is mostly used during the early stages of troubleshooting to eliminate the possibility that the problem is occurring with the printer. If the printer experiences a failure, and the error indicator light is activated, call TransAct’s Ithaca Facility’s Technical Support Department.
TEST-Print Configuration
The print configuration test is a quick and easy way for you to see how your printer has been configured at the factory without actually having to enter into configuration mode. A large percentage of initial installation and setup problems can be attributed to the printer’s configuration not matching the user’s system settings. Using this test will show you the current configuration settings of the printer.
TEST-Validation
Validation test will validate the back of a check or inserted form. Nine lines of validation information will be printed.
TEST-Check Test
Check test will perform the check insertion process and print a sample check test.
Disregard the following options when cycling through the menu:
The following six self-test options are only extended functionality tests and do not need to be run in order to determine if the printer is running properly. These test options are only used for printer demonstrations and factory setup.
TEST-Graphics
TEST-Print Specs
TEST-Validation
TEST-Check
TEST-Pyramid
TEST-Burn in
TEST-Bar Codes
TEST-Rolling ASCI
Hex-dump Mode
To enter hex-dump mode:
1. Power the printer off.
2. Press and hold the FEED button.
3. Power the printer on, while still holding Feed.
4. Release the FEED button when the red error LED starts blinking.
Hex-dump mode is used to diagnose communication problems with the printer. As information is received by the printer, the information is converted to a Hex/ASCII format and printed. No translation is made, which means no commands are interpreted. All information is converted to Hex/ASCII and printed on the receipt. If a carriage return is sent to the printer, it is translated to 0D in the hexadecimal field and "." in the ASCII field.
The format follows.
54 68 69 73 20 69 73 20 This is
61 20 74 65 73 74 0D 0A a test..
Several indications of printer and host communication problems can be deduced from hex dump mode. If the printer is printing all 3F "?" symbols, the parity or the number of bits is wrong. If the printer is printing some Hex 3F "?" signs when it should be printing other characters, either the parity, baud rate, or bit length setting is wrong. If the printer prints incorrect characters (like Hex C1 instead of Hex 41 "A"), it is set for 8-bit data, and the host is set for 7-bit. In most cases, the print problem can be traced to the host and printer being configured differently.