BANKjet® 2500 Inkjet Teller Receipt Validation Banking Printer
Table of Contents
1. Where can I order paper?
2. Where can I get parts?
3. Do you offer a repair service?
4. What communication interface do I have?
5. What printer driver should I be using?
6. What are the media specifications for my printer?
7. What are the printable areas of the receipt paper and validation form?
8. How do I replace the ink cartridges in my printer?
9. How do I change paper?
10. How do I place the printer into Self-Test Mode?
Do you offer a repair service?
Yes, we offer repair of the Bankjet 2500 printer at one of Repair Centers in and outside the United States. Pleas use our convenient RMA web form. Click here
What communication interface do I have?
The Bankjet 2500 printer comes with both a USB and 9pin Serial interface.
What printer driver should I be using?
The correct printer driver depends on what Operating System you are using. You can find the drivers on our website. Click here
What are the media specifications for my printer?
Receipt Paper
Paper feed method friction feed
Paper feed pitch default - 1/8 inch
paper width 76.0 +/- .5 mm. (3.0 +/- .02 inches)
roll diameter 3.0 inches Max.
paper thickness 0.003 - 0.0035 inches
roll paper core Inside diameter 7/16 inch or more
Roll footage 165 – 192 feet (.003 to .0035 thick paper)
Paper Grades
|
Paper Type
|
Tablet Bond
|
TMP
|
60% Recycled
|
100% Recycled
|
|
Basis Weight
|
15 lbs.
|
13.8 lbs.
|
15 lbs.
|
15 lbs.
|
|
Caliper
|
.0035 inches
|
.0037 inches
|
.0030 inches
|
.0032 inches
|
|
Sizing
|
4%
|
0%
|
5%
|
0%
|
|
Brightness
|
82
|
80
|
75
|
65
|
|
Opacity
|
78
|
88
|
85
|
95
|
|
Smoothness
|
300
|
200
|
150
|
170
|
|
Moisture
|
5.0%
|
7.1%
|
5.7%
|
5.5%
|
Table 5 Paper Grades
(Note: All Ithaca life testing has been performed with TMP paper.)
Receipt Printable Area
Receipt Printing, Tear off Position
The paper tear off is positioned 1.06 inches from the last line of print.
Validation Forms
# plies: 1
Single ply paper .003 inches to .0047 inches (.076 mm. to .119 mm.)
Thickness:
Form Size (Minimum): 2.75 inches high x 5.5 inches long (69.8 mm. x 139.7 mm.)
Form Size (Maximum): 4.0 inches high x 8.75 inches long (101.6 mm. x 222 mm.)
Validation Type: Independent
# Validation lines: max. 9 lines (@ 6 lines/inch)
Check Basis weight: 24 lbs.
Caliper: .0047 inches
Sizing: 4%
Brightness: 84
Opacity: 91
Smoothness: 159
Moisture: 4.7%
Figure 3 Inserted Form (Validation) Dimensions
NOTE: In wide print zone mode it is possible to print off the left side of the form. This should be avoided.
Loading Ink Cartridge and Paper
Note 1: FIRST TIME INSTALLATION: An ink cartridge can be found in the pouch that shipped with your printer.
NOTE 2: When installing new ink cartridge and a new paper roll for the first time, you may leave the cover open until you have installed the ink cartridges, and the paper roll.
Installing Ink Cartridge
Use the Power Switch to set the printer into OPERATIONAL/ON mode before you install the ink cartridges. Confirm that the printer is in this mode by checking that the power indicator light is activated.
Caution: Do not touch the ink cartridge’s metallic connector surface with your fingers. Doing so will contaminate the connector and produce sub-standard print quality.
1. Remove the new ink cartridge from their sealed pouch and remove the Mylar tape from the face of the new ink cartridge. (Holding the cartridge by the tab will ensure a clean installation.)
2. Open the front cover
NOTE: If paper is present, ensure that the receipt is torn off prior to opening the front cover.
3. Pull down the blue cartridge latch and remove the old ink cartridge.
4. Place the new ink cartridge into the carriage. Hold the cartridges by their tab to ensure a clean installation. (Install the cartridge so that the tab is facing the front of the printer.) Close blue latch/latches.
5. Close all of the printer’s covers.
1. Open the printer’s paper cover.
2. Insert the new paper roll so that it unwinds from the bottom and rests on the top of the front cover.
3. Close the paper cover.
4. The paper will load automatically.
How do I place the printer into Self-Test Mode?
1. Toggle the Power Switch to place the printer into STANDBY/OFF mode. (The power indicator light will be off.)
2. Press and hold the FEED Button.
3. While holding the FEED Button, Toggle the Power Switch.
4. When the red, error indicator light blinks, release the FEED Button.
5. Follow the directions printed on the receipt to select the desired TEST option.
Fax: 203.949.9048
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